Introducing People-Centered Experience Design (PCxD)

Posted: August 10, 2013 in Uncategorized

See on Scoop.itBuzz on Bizz

Six out of ten large companies want to be customer experience leaders, but only 5% of organizations earned excellent ratings in the 2013 Temkin Experience Ratings. What makes it so hard to deliver …

See on experiencematters.wordpress.com

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